1. Order Processing Time

• All orders are processed within 24–48 hours after payment confirmation.
• Orders placed on Sundays or public holidays will be processed on the next working day.
  

2. Estimated Delivery Time

Delivery timelines vary based on your location:

• Metro Cities: 3–5 working days
• Non-Metro Cities: 4–7 working days
• Remote / Rural Areas: 7–10 working days
  

Note: Delivery may be delayed due to festivals, weather conditions, or courier partner issues.

3. Shipping Charges

• Shipping charges (if applicable) will be displayed during checkout.
• We offer free shipping during special offers or promotional periods.
  

4. Order Tracking

Once your order is shipped:

• You will receive an SMS/Email with a tracking link.
• You may also track your order anytime via the “Order Tracking” page on our website.
  

5. Delivery Partners

We ship orders through trusted logistic partners such as:

• Delhivery
• Bluedart
• DTDC
• Xpressbees
• India Post (for remote locations)
  

6. Cash on Delivery (COD)

• COD availability depends on your pin code.
• Additional COD charges may apply depending on location.
  

7. Incorrect Address / Failed Delivery

The Man Perfyum is not responsible for:

• Incomplete or incorrect address details
• Failed delivery due to customer unavailability
• Delays caused by address-related issues
  

In such cases, the courier may attempt re-delivery or return the package to us.

8. Damaged or Missing Items

If your order arrives damaged or with missing products:

• Please record unboxing video proof
• Email us within 24 hours at support@themanperfyum.com
• Our team will assist you with replacement or resolution
  

9. International Shipping

At this time, we do not offer international shipping.
We ship only within India.

10. Contact Details

For any shipping-related questions or support:

📧 Email: support@themanperfyum.com
📞 Phone: +91 8269600310
💬 WhatsApp: +91 8269600310
📍 Office Location: City Centre, Gwalior
🕒 Working Hours: 10:00 AM – 7:00 PM (Monday–Saturday)